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FAQ's - Credit Purchasing and Security

How do I go about purchasing SMS credits?
What payment options do I have?
How secure are my credit card payments?
What is SSL (Secure Socket Layer)?
How long are my credits valid for?

Q: How do I go about purchasing SMS credits?
A: To purchase credits you need to have a SMS Office account click here to create an account. If you have an account then you need to login to your account and select the buy credits option. Click here to login to your account.

Q: What payment options do I have?
A: When purchasing SMS credits you have the following payment options:

  1. Bank transfer: We accept payments into our South African bank account. We will supply you with a unique reference number for your transaction which you must fill in on your deposit slip. The slip is then faxed to us and we will then immediately credit your account.

  2. Credit card: We support all major credit cards. Once the transaction is authenticated your account is instantly credited.

Q: How secure are my credit card payments?
A: All credit card transactions are secured by a 128 bit SSL certificate from Verisign

Q: What is SSL (Secure Socket Layer)?
A: During an online transaction, security is probably one of the most significant concerns not only for the shopper but evenly so for the retailer. In reality, an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is strongly encrypted using complicated logarithm combinations.

The security of your credit card information with Secure Sockets Layer (SSL) encryption technology When purchasing online using your credit card, all of your information is entered into a SSL secure web page. SSL is an industry standard that delivers server authentication, data encryption, and message integrity. This means Internet communications are transmitted in encrypted form. Information you send can be trusted to arrive privately and unaltered. Any intercepted data are heavily encrypted and of no use to any one except the sender and receiver.

Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure.. SSL encryption works by forming a matched pair with the transmission from your compute transmission and our server, so that only data to and from these sources can be valid. If you are using Netscape Navigator, Mozilla Firefox or Microsoft Internet Explorer for browsing, your transactions will be fully encrypted and secure when you buy.If you would like to use a different browser, make sure that the browser you choose supports SSL encryption.

The approval of the transaction is done by the financial institution you choose when you do payment and we do not have any access to your credit card number. We only receive an encrypted confirmation that informs us that your payment has been accepted.

Q: How long are my credits valid for?
A: Your SMS credits do not expire.

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