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FAQ's - Registration and Login

Cannot remember my password
 
System tells me that my account has not been activated
   
Balance reminder and balance low emails
   
How do I remove my account
   
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Q: Cannot remember my password?
A: Click Here to have your password sent to your registered email address

Q: System tells me my account has not been activated?
A: This occurs only if your registration process has been interrupted and you did not enter the password that was sent to your phone into the activation box. Please click here to activate your account.

Q: Balance update and balance low emails?
A: We send you an automatic balance reminder email when your account has less than 50 credits. We also send out a bi monthly balance updates which will include system updates, marketing hints and tips as well as industry related news items.

Q: How do I remove my account?
A: If you no longer would like to make use of services of SMS Office you can send an email to admin@smsoffice.co.za and request that your account be removed. You may choose to have your credits transferred to another account or to forfeit all remaining credits.
Please note: Only purchased credits will be transferred.



 
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